Terms of service

Last updated October 10, 2026.

These terms cover your use of the CRM Call Guard browser extension, the crmcallguard.com website and your subscription (together, "Call Guard"). By installing or paying for Call Guard you agree to them. If you're using Call Guard for a business, you agree on its behalf.

What Call Guard does

Call Guard shows a contact's local time in your CRM and asks you to confirm before calling or texting outside the federal and state calling-hour rules in its data, or outside the hours you set. It is an aid to help you follow calling-hour rules. It is not legal advice and does not guarantee compliance with any law.

Your responsibilities

• Only call or text people who have given you permission to contact them, as the law requires.
• Check the National Do Not Call Registry, state registries and your own do-not-contact lists. Call Guard does not do this.
• Keep each contact's time zone, state and ZIP code accurate. Call Guard trusts the time zone field first, so wrong data gives wrong answers.
• Follow all federal, state and local telemarketing laws, including rules and exemptions Call Guard doesn't cover.
• Decide for yourself whether to proceed when Call Guard asks. Choosing "Call anyway" or "Send anyway" is your decision.

Rules data

We review state rules regularly and update Call Guard when we learn of changes, but laws change, courts interpret them differently, and our data may be incomplete, out of date or wrong. Call Guard may also misread a page in your CRM. You should not rely on Call Guard as your only safeguard.

Subscriptions and licenses

• A subscription gives you one license key that covers the number of users you pay for. Each user is one person using Call Guard in their browser. Don't share a key beyond the users you've paid for.
• New subscriptions start with a 7-day free trial. Your payment method is charged when the trial ends unless you cancel before then. We email a reminder before the trial ends.
• Subscriptions renew automatically each month or year until canceled. You can cancel anytime from your account page; Call Guard stays on until the end of the paid period.
• Refunds follow our refund policy.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• If a payment fails and isn't fixed, or a subscription ends, Call Guard stops checking calls until it's renewed.
• We may change prices with at least 30 days' notice by email before your next renewal.

Acceptable use

Don't copy, resell, reverse engineer for a competing product, or try to get around the license check. We may end access for misuse.

No warranty

Call Guard is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose, accuracy, or that it will be uninterrupted or error-free.

Limit of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential damages, or for any fines, penalties, judgments, settlements or claims arising from calls or texts you make, whether or not Call Guard prompted you. Our total liability for any claim is limited to the amount you paid for Call Guard in the 12 months before the claim.

Changes and contact

We may update these terms and will post the new date above; material changes will be emailed to subscribers. Questions: support@crmcallguard.com.