CRM Call GuardPrivacy policy
Last updated October 10, 2026.
Short version: the extension checks your contacts inside your browser and never sends contact information anywhere. We only keep what's needed to run your subscription.
The extension
On CRM pages where you enable it, Call Guard reads the open contact's phone number, state, ZIP code and time zone, and the times of recent calls and texts to that contact, only to work out their local time and check calling rules. That information stays in your browser.
- Your settings (calling hours, prompt options) and each CRM site's setup (which buttons and fields to watch, with no contact details) are saved in Chrome's extension storage, synced between your own browsers if you use Chrome sync.
- Call and text counts for states that limit calls per day are kept on your computer under a scrambled one-way code made from the phone number, not the number itself, and deleted after 24 hours.
- License check: to confirm your subscription, the extension sends your license key, a random ID for this browser and a short label (such as "Chrome on Windows") to crmcallguard.com when you sign in and about once a day. Nothing about your contacts or calls is sent.
Your subscription
When you subscribe, Paddle.com, our payment provider and merchant of record, collects your payment details and billing information under Paddle's privacy policy. We never see your full card number. We receive and keep your email address, Paddle customer and subscription IDs, plan, number of users, payment amounts and dates, and your license key with the browsers using it (random ID, label, and when each was last seen).
We use this only to provide your license, send you your key and sign-in links, answer support requests and keep our records. Emails are sent through Resend, our email provider. We also keep a copy of customer records (email, plan, users, status) in our own customer management system.
What we don't do
- We don't sell, rent or share your information for advertising.
- We don't use analytics or tracking in the extension.
- We don't read your CRM data. It never reaches us.
Chrome Web Store User Data Policy
CRM Call Guard's use of information complies with the Chrome Web Store User Data Policy, including the Limited Use requirements. Data is used only to provide Call Guard's single purpose, is never used for advertising, is never sold or transferred, and is never read by people except to answer your own support request.
Your choices
Removing the extension deletes everything it stored in your browser. To have your subscription records deleted after you cancel (except what tax and accounting law requires us to keep), email support@crmcallguard.com.